No menu items!

COSTA RICA'S LEADING ENGLISH LANGUAGE NEWSPAPER

HomeConsumer rights

Consumer rights

New banking consumer watchdog agency to open in November

Not happy with your bank? Angry customers soon will be able to file complaints with a new Financial Services Ombudsman’s Office, which begins operating in November.

Watch out for Mother’s Day sales tricks, says Economy Ministry

Mother's Day, celebrated on Friday in Costa Rica, is one of the country's most popular – and lucrative – holidays, with some businesses offering month-long special pricing on items and services. But a study released Monday by the Economy Ministry found that more than a quarter of businesses inspected in the San José area failed to follow the rules on promotional sales.

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the agency intended to propose that mobile Internet rates be billed according to the amount of transferred data, at â‚¡0.0075 per-kilobyte downloaded, instead of billing for connection speed.

President SolĂ­s to weigh in on proposed changes to Internet rates

President Luis Guillermo Solís has asked Guy de Teramond, a former minister of science and technology and one of the pioneers of the Internet in Costa Rica, and Alonso Castro, director of the University of Costa Rica’s Informatics Center, to help him draft an official recommendation regarding a proposed new model for pricing mobile Internet usage.

Mobile users angry over proposed change in Internet rates

The Telecommunications Superintendency (SUTEL) on July 1 will hold a public hearing to propose a change in the way carriers charge for mobile Internet services. But angry customers are getting ready to fight back.

Costa Rican rice producers fight elimination of gov’t-backed price controls

According to the United Nations Food and Agriculture Organization, the per-kilogram price of rice in Costa Rica is the seventh highest in the world. The ranking was published in a Rice Market Monitor report released this week.
Costa Rica Travel Insurance
Costa Rica Travel Insurance
Costa Rica Fishing Tourament
Costa Rica Coffee Maker

Costa Rica Birding: Meet the Little Tinamou

Forty-six species of tinamous inhabit the Americas with five calling Costa Rica home. Today we discuss the little tinamou, a secretive little bird that...

Homelessness in Costa Rica: A Personal Journey of Compassion

Homelessness is a growing worldwide problem and Costa Rica is not immune. In the past 25 years, I have witnessed the homeless population in...

Drug Trafficking Crackdown: Costa Rican Police Nab Mexican Suspect

The Costa Rican Police arrested a Mexican citizen this Friday who is wanted by the United States Drug Enforcement Administration (DEA) for drug trafficking...