No menu items!
88.3 F
San Jose
Monday, August 15, 2022
spot_img

Telecomm regulator warns mobile carriers to reduce wait times on customer service hotlines

SUTEL issued a warning to all mobile carriers and granted them six months to outline a plan to improve their customer service.

Telecom regulator hires ad agency to promote change in mobile Internet rates

Costa Rica’s Telecommunications Superintendency (SUTEL) hired a PR firm to help it sell a proposed change in mobile Internet rates in Costa Rica, from speed to amount of data downloaded.

Mother’s Day deals vary hugely around Costa Rica, survey finds

Most of surveyed businesses —81 percent— complied with consumer protection laws requirements, representing an improvement over the previous year when MEIC's study found a compliance of 72 percent.

Coming Holy Week brings huge price spikes in seafood

The Economy Ministry found increases of up to 231 percent in the price of canned calamari, 150 percent in tuna, and 132 percent in palm hearts.

Court orders new hearing to discuss proposed changes in mobile Internet rates

The Constitutional Chamber of the Supreme Court, or Sala IV, on Monday evening ordered the Telecommunications Superintendency (SUTEL) to conduct a new study on current mobile market conditions that is up-to-date and includes all of the country’s three carriers.

Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes

The Constitutional Chamber of the Supreme Court, or Sala IV, scheduled a hearing on Thursday at 9 a.m. for advocates and opponents of a proposed change in mobile Internet rates, originally scheduled to take effect last month.

New banking consumer watchdog agency to open in November

Not happy with your bank? Angry customers soon will be able to file complaints with a new Financial Services Ombudsman’s Office, which begins operating in November.

Watch out for Mother’s Day sales tricks, says Economy Ministry

Mother's Day, celebrated on Friday in Costa Rica, is one of the country's most popular – and lucrative – holidays, with some businesses offering month-long special pricing on items and services. But a study released Monday by the Economy Ministry found that more than a quarter of businesses inspected in the San José area failed to follow the rules on promotional sales.

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the agency intended to propose that mobile Internet rates be billed according to the amount of transferred data, at ₡0.0075 per-kilobyte downloaded, instead of billing for connection speed.

President Solís to weigh in on proposed changes to Internet rates

President Luis Guillermo Solís has asked Guy de Teramond, a former minister of science and technology and one of the pioneers of the Internet in Costa Rica, and Alonso Castro, director of the University of Costa Rica’s Informatics Center, to help him draft an official recommendation regarding a proposed new model for pricing mobile Internet usage.
Costa Rica Coffee
Costa Rica Airfare

Trending Stories

Wormseed: A Stomach Remedy in Your Costa Rica Garden

It’s good to have an old friend return to my tropical garden. As most gardeners know, there’s an ebb and flow of plants that reside...

Costa Rica celebrates Afro-Descendants’ Month

August has been recognized as the Historic Month of Afro-descendants in Costa Rica since 2018. This acknowledgment highlights the contribution of the Afro-descendant culture...

The Traditional Foods from Central America

Food in Central America doesn’t get much more complicated than rice, beans and tortillas. Yet, add in some patacones in some countries and pupusas...

Compare