• Costa Rica Real Estate
ICE to stop printing monthly bills
Business
1617 views
Business
1617 views

ICE to stop printing monthly bills

L. Arias - June 3, 2015

Beginning Aug. 1, customers of the state-owned Costa Rican Electricity Institute (ICE-kölbi) will no longer receive printed bills for landline phone service, Internet and cable TV. Instead, ICE will send electronic invoices,…

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition
Business
1731 views
Business
1731 views

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition

L. Arias - May 29, 2015

The Telecommunications Superintendency (SUTEL) on Thursday slapped the Costa Rican Electricity Institute (ICE) with a ₡2.2 billion ($4 million) fine for unfair competition carried out on two separate ocassions in…

Maintenance work may affect ICE Internet, phone services this week
Business
1044 views
Business
1044 views

Maintenance work may affect ICE Internet, phone services this week

L. Arias - March 23, 2015

Telephone and Internet customers from the state-owned Costa Rican Electricity Institute (ICE-Kölbi) might experience interruptions as the institute carries out maintenance work throughout this week. The agency alerted the public that work…

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds
Business
1013 views
Business
1013 views

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds

L. Arias - January 31, 2015

Costa Rica's Telecommunications Superintendency (SUTEL) on Thursday disclosed the results of a study that found customer satisfaction rates with mobile services in the country is 74 percent on average. Consulting firm Demoscopía…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
1021 views
Business
1021 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

Social media campaign targets problems with mobile network coverage
Business
1555 views
Business
1555 views

Social media campaign targets problems with mobile network coverage

L. Arias - September 24, 2014

National Restoration Party lawmaker Fabricio Alvarado this week launched a social media campaign asking mobile phone users to post a message with the hashtag #modoavioncr  (Airplane Mode…

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows
Business
1541 views
Business
1541 views

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows

L. Arias - September 19, 2014

Amid a national debate over a proposed change in mobile Internet rates, a study released this week shows that rate plans from state-owned carrier Kölbi, part of…

Business
1822 views

Costa Rica could use a great weather app, but IMN’s new release falls short

Robert Isenberg - September 4, 2014

[caption id="attachment_46853" align="aligncenter" width="520"] Courtesy National Metereological Institute[/caption] There are two opposing ways to look at Costa Rican weather. On the one hand, the weather here is very…

Business
2928 views

López, Guatemala’s 1st billionaire, beating Slim with Tigo Mobile

Blake Schmidt | Bloomberg - August 4, 2014

https://twitter.com/Tigo_GT/status/477153641220939777 When Mario López Estrada was head of Guatemala's state telecommunications monopoly in the 1980s, making a phone call in the war-ravaged Central American nation was a…

Mobile users angry over proposed change in Internet rates
Consumer rights
1624 views
Consumer rights
1624 views

Mobile users angry over proposed change in Internet rates

L. Arias - June 12, 2014

The Telecommunications Superintendency (SUTEL) on July 1 will host a public hearing to propose a change in the way carriers charge for mobile Internet services. But angry…

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