No menu items!

COSTA RICA'S LEADING ENGLISH LANGUAGE NEWSPAPER

HomeCajaPublic hospitals begin offering online appointments this week

Public hospitals begin offering online appointments this week

The Costa Rican Social Security System, or Caja, on Tuesday launched a new digital service that allows patients to make appointments at 40 percent of the Caja’s public hospitals and community clinics, or EBAIS.

The new system is part of the “Unified Digital Health Records” (EDUS) strategy, a Caja program aimed at expediting administrative procedures at public health facilities.

Gabriela Murillo Jenkins, the Caja’s infrastructure manager, said the new service allows users to schedule, verify and cancel appointments for general medical services from home or at work, at any time of the day. Users also can check the availability of times and schedules of each day.

Hundreds of patients currently must stand in line for hours outside public hospitals and EBAIS clinics while waiting for an appointment. Some even spend the night on sidewalks and return home without an appointment.

In order to access the system, Caja insurance holders must register as users with their insurance numbers and other basic information at: http://edus.ccss.sa.cr/eduscitasweb

The system does not allow minors to register, and parents must register each of their children separately.

Users cannot request more than one appointment, except in cases when parents need to schedule appointments for themselves and their children.

Murillo said that while initially the system only will be available for appointments at a limited number of Caja clinics, officials expect to eventually extend access to two million Caja members across the country.

The efforts by Caja officials to erradicate long lines at public health facilities includes an automated phone service that began operating last October. Patients can call a toll-free number at: 905-MISALUD (905-6472583). English-language assistance is available.

Trending Now

Costa Rica Joins U.S. Global Entry, Easing Travel for Tourists

Costa Rica took a big step forward, by officially joining the U.S. Global Entry program, a move set to make travel smoother for Costa...

2025 Gold Cup: Honduras Advances After Dramatic Shootout, Mexico Ends Goal Drought

Honduras, with a surprising and dramatic penalty shootout victory over Panama, and Mexico, with a lackluster win against Saudi Arabia, advanced Saturday to the...

Costa Rican Court Orders Release of Migrants Deported Under Trump Deal

A court on Tuesday ordered Costa Rican authorities to release foreign migrants who had been detained in a shelter after being deported under an...

Costa Rica’s Cutris Mining Bill Threatens Massive Environmental Damage

Costa Rica’s government is pushing a controversial bill that could open the entire Cutris district in San Carlos—848 square kilometers—to open-pit gold mining. The...

Costa Rica Pushes USA to the Brink but Falls in Penalty Heartbreak

If you just caught the end of the USA vs. Costa Rica Gold Cup quarterfinal, you probably feel like you need another cup of...

Panama Regains Control of Bocas del Toro After Violent Protests

Panama’s government has regained control of Bocas del Toro province after months of violent anti-government protests sparked by pension reforms, officials announced. The unrest,...
L. Arias
L. Arias
Reporter | The Tico Times |
spot_img
Costa Rica Tours
Costa Rica Coffee Maker Chorreador
Costa Rica Coffee Maker Chorreador
Costa Rica Travel Insurance
Costa Rica Rocking Chait
Costa Rica Travel

Latest News from Costa Rica