Phone customers can now block annoying sales calls
Telephone users can ask their phone companies to block sales calls or text messages from companies that offer credit cards, vacation plans, discounts and other promotions.
The Telecommunications Superintendency (SUTEL) said in a press release that customers who do not wish to receive promotional calls or messages may require the operator to block these communications, based on the right to privacy provisions of Article 44 of the General Telecommunications Law.
Eduardo Castellón, a spokesman with SUTEL, said the law exempts users who clearly accepted to receive promotions on their cellphones.
Failing to comply with a user’s request is considered a “serious fault,” and companies may be penalized with a fine of up to 1 percent of their gross revenue, SUTEL said in the release.
You may be interested
News briefs: Costa Rica will handle land borders differently than airportsAlejandro Zúñiga - July 9, 2020
The coronavirus crisis has transformed life in Costa Rica, which has enacted measures to protect the capacity of its health…
Costa Rica extends tourist visas until November 18Alejandro Zúñiga - July 8, 2020
Costa Rica's Immigration Administration is offering foreigners extra flexibility as countries continue to restrict travel due to the coronavirus pandemic.…