DirecTV Programming: Can it be Changed?

July 21, 2006

Hopefully, you will be able to bring about a change in the poor programming of DirecTV. It is a frequent chat topic on Web groups, with many unhappy customers often complaining directly to the company to no avail.

CNN International focuses too much on Asia and Africa, with little about North and Latin America and Europe. Missing are Fox News and popular programming from a major U.S. network, like that offered by Cable Tica. German and Swiss customers are upset that DirecTV stopped Deutche Welle in July without responding to their complaints.

Surely DirecTV must realize that several thousand English-speaking residents, plus many bilingual Ticos, are entitled to better programming for their monthly fees. We don’t have a choice in areas where cable is not available, so are forced to use DirecTV. They are basically a monopoly. Can this be changed?

R.D. Mandafe

Atenas

Freddy Quesada, Customer Service Manager for DirecTV Costa Rica, told The Tico Times in an e-mail that programming decisions are not made at a local level. DirecTV Latin America, headquartered in Los Angeles, California, chooses programs for a common regional package; therefore, the Costa Rican management cannot modify the programming, according to Quesada.

Customers can submit questions or complaints regarding programming at www.directvla.com, Quesada said.

The Radio Control Office, part of the Public Security Ministry, is in charge of granting permission to these companies to operate in Costa Rica. The Tico Times attempted to contact the office over a period of several weeks for more information as to how their concessions are granted, but received no response to calls or e-mails.

 

Facebook Comments

You may be interested

Pic of the Day: Costa Rica’s Isla Nublar (aka Cocos Island)
Pic of the Day
86 views
Pic of the Day
86 views

Pic of the Day: Costa Rica’s Isla Nublar (aka Cocos Island)

Alejandro Zúñiga - April 18, 2019

Isla Nublar, the setting for much of the "Jurassic Park" series, is unfortunately not a real Costa Rican island. Cocos…

Costa Rica holds Maduro regime responsible for diplomat’s safety
Costa Rica
12 views
Costa Rica
12 views

Costa Rica holds Maduro regime responsible for diplomat’s safety

AFP and The Tico Times - April 18, 2019

The Costa Rican Foreign Ministry said on Wednesday that it places responsibility with the Venezuelan government of Nicolás Maduro for…

Venezuela withdraws diplomatic credential from Costa Rican diplomat
Latin America
31 views
Latin America
31 views

Venezuela withdraws diplomatic credential from Costa Rican diplomat

AFP and The Tico Times - April 17, 2019

Venezuela withdrew the diplomatic credential from the Costa Rican chargé d'affaires on Tuesday in retaliation for the country’s acceptance of…

Do NOT follow this link or you will be banned from the site!