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Costa Rica ranks just above average in 4G mobile coverage
Business
3816 views
Business
3816 views

Costa Rica ranks just above average in 4G mobile coverage

L. Arias - February 25, 2016

A study on 4G LTE mobile networks ranks Costa Rica's carriers just above the world average in terms of performance and coverage. Just over 40 percent of the country is…

ICE denounces telecom regulator for hiring lawyers who worked with private competitors
Business
1813 views
Business
1813 views

ICE denounces telecom regulator for hiring lawyers who worked with private competitors

L. Arias - June 11, 2015

Leaders from the Internal Workers Front (FIT), a coalition of seven unions from the Costa Rican Electricity Institute (ICE), are accusing members of the Telecommunications Superintendency (SUTEL) Council of…

Costa Rican Electricity Institute appeals ₡2 billion fine by regulators
Business
3056 views
Business
3056 views

Costa Rican Electricity Institute appeals ₡2 billion fine by regulators

L. Arias - June 4, 2015

The Costa Rican Electricity Institute (ICE) is challenging a ₡2.2 billion ($4 million) fine levied by the Telecommunications Superintendency (SUTEL) for unfair competition involving discounted offers for ICE phone service.…

ICE to stop printing monthly bills
Business
2434 views
Business
2434 views

ICE to stop printing monthly bills

L. Arias - June 3, 2015

Beginning Aug. 1, customers of the state-owned Costa Rican Electricity Institute (ICE-kölbi) will no longer receive printed bills for landline phone service, Internet and cable TV. Instead, ICE will send electronic invoices,…

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition
Business
2549 views
Business
2549 views

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition

L. Arias - May 29, 2015

The Telecommunications Superintendency (SUTEL) on Thursday slapped the Costa Rican Electricity Institute (ICE) with a ₡2.2 billion ($4 million) fine for unfair competition carried out on two separate ocassions in…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
1576 views
Business
1576 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

4G mobile network available in Costa Rica in March; iPhone customers will have to wait
Business
2769 views
Business
2769 views

4G mobile network available in Costa Rica in March; iPhone customers will have to wait

L. Arias - February 26, 2014

The state-owned Costa Rican Electricity Institute (ICE) on Wednesday presented contract options for new 4G LTE mobile network services under its trademark Kölbi. The new platform will…

Crime
1541 views

Scam Alert: Kolbi customers receiving fraudulent text messages

The Tico Times - January 24, 2014

The Costa Rican Electricity Institute (ICE) alerted its customers this week about fraudulent text messages sent to Kolbi cellphones that automatically added charges to the accounts of…