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Costa Rican Electricity Institute appeals ₡2 billion fine by regulators
Business
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Business
1436 views1

Costa Rican Electricity Institute appeals ₡2 billion fine by regulators

L. Arias - June 4, 2015

The Costa Rican Electricity Institute (ICE) is challenging a ₡2.2 billion ($4 million) fine levied by the Telecommunications Superintendency (SUTEL) for unfair competition involving discounted offers for ICE phone service.…

ICE to stop printing monthly bills
Business
1465 views
Business
1465 views

ICE to stop printing monthly bills

L. Arias - June 3, 2015

Beginning Aug. 1, customers of the state-owned Costa Rican Electricity Institute (ICE-kölbi) will no longer receive printed bills for landline phone service, Internet and cable TV. Instead, ICE will send electronic invoices,…

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition
Business
1550 views
Business
1550 views

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition

L. Arias - May 29, 2015

The Telecommunications Superintendency (SUTEL) on Thursday slapped the Costa Rican Electricity Institute (ICE) with a ₡2.2 billion ($4 million) fine for unfair competition carried out on two separate ocassions in…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
904 views
Business
904 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

4G mobile network available in Costa Rica in March; iPhone customers will have to wait
Business
1802 views
Business
1802 views

4G mobile network available in Costa Rica in March; iPhone customers will have to wait

L. Arias - February 26, 2014

The state-owned Costa Rican Electricity Institute (ICE) on Wednesday presented contract options for new 4G LTE mobile network services under its trademark Kölbi. The new platform will…

Crime
809 views3

Scam Alert: Kolbi customers receiving fraudulent text messages

Lindsay Fendt - January 24, 2014

The Costa Rican Electricity Institute (ICE) alerted its customers this week about fraudulent text messages sent to Kolbi cellphones that automatically added charges to the accounts of…

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