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Monday, November 18, 2024

Consumer rights

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Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes

The Constitutional Chamber of the Supreme Court, or Sala IV, scheduled a hearing on Thursday at 9 a.m. for advocates and opponents of a proposed change in mobile Internet rates, originally scheduled to take effect last month.

New banking consumer watchdog agency to open in November

Not happy with your bank? Angry customers soon will be able to file complaints with a new Financial Services Ombudsman’s Office, which begins operating in November.

Watch out for Mother’s Day sales tricks, says Economy Ministry

Mother's Day, celebrated on Friday in Costa Rica, is one of the country's most popular – and lucrative – holidays, with some businesses offering month-long special pricing on items and services. But a study released Monday by the Economy Ministry found that more than a quarter of businesses inspected in the San José area failed to follow the rules on promotional sales.

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the agency intended to propose that mobile Internet rates be billed according to the amount of transferred data, at ₡0.0075 per-kilobyte downloaded, instead of billing for connection speed.

President Solís to weigh in on proposed changes to Internet rates

President Luis Guillermo Solís has asked Guy de Teramond, a former minister of science and technology and one of the pioneers of the Internet in Costa Rica, and Alonso Castro, director of the University of Costa Rica’s Informatics Center, to help him draft an official recommendation regarding a proposed new model for pricing mobile Internet usage.

Mobile users angry over proposed change in Internet rates

The Telecommunications Superintendency (SUTEL) on July 1 will hold a public hearing to propose a change in the way carriers charge for mobile Internet services. But angry customers are getting ready to fight back.

Costa Rican rice producers fight elimination of gov’t-backed price controls

According to the United Nations Food and Agriculture Organization, the per-kilogram price of rice in Costa Rica is the seventh highest in the world. The ranking was published in a Rice Market Monitor report released this week.

Study shows that Auto Mercado is the most expensive grocery chain in the country

A comparative study of prices conducted by Costa Rica's Economy Ministry (MEIC) in 48 supermarkets across the country found huge differences in prices of goods that are part of the basic food basket.

40 Costa Rican businesses called out for violating consumer law on exchange-rate use

The Costa Rican Consumers Association filed complaints against 40 businesses for allegedly using dollar prices without visibly displaying the official exchange rate and for failing to use rates set by the Central Bank.
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