At the conclusion of one of the most tumultuous weeks in company history, things appeared to fall back in place at Radiográfica Costarricense S.A. (RACSA) by the end of last week – at least for the time being.
Three days after announcing his resignation July 5, RACSA’s General Manager Alberto Bermúdez told fellow employees Thursday night that he intends to remain in his position.
Bermúdez’s about-face came after a series of events rattled the foundations of RACSA and the 320 employees of the Internet and telecom company. On July 5, Pablo Ureña, a member of the RACSA board of directors, released a public statement detailing ICE’s plans to downgrade the agency from a relatively autonomous telecom company to the status of a “simple customer service company” under ICE that would “no longer offer its own services.” RACSA, a subsidiary of ICE since 1964, serves more than 120,000 clients in Costa Rica.
Eduardo Doryan, executive president of ICE, denied the plans to absorb and downgrade RACSA the following day. However, Doryan acknowledged the institute expects to make many “technological, regulatory and personnel changes” in the upcoming year.