Denver-based StarTek Inc. to open call center in Heredia
StarTek Inc., a business process outsourcing company based in Denver, Colorado, has announced plans to open a call center in the Heredia free-trade zone, northwest of San José.
The call center, which will be housed in a 37,000-square-foot facility in Heredia, will employ 400 people in early 2010. The Heredia location will be the 20th call center under the StarTek name, which manages customer relations and technical help calls, primarily for U.S. telecom companies.
This is the second international venture for StarTek, which opened a call center in Manila, Philippines, last January.
“We chose to expand into Latin America for several reasons,” said Larry Jones, StarTek´s president and CEO. “We found a large, well-educated, bilingual talent pool and a good business climate in Costa Rica. All of these factors are advantageous to our global growth.”
StarTek, which opened in 1987, employs over 8,000 people, including over 1,100 operators at its Philippines location. StarTek is currently traded on the New York Stock Exchange under the symbol SRT. On Tuesday, it sold for $8.49/share.
According to the StarTek Web site, StarTek offers customer management solutions to businesses to improve relationships with customers and consumers. StarTek also aims to increase customer loyalty to, and the profitability of, the companies they service.
You may be interested
Slothy Sunday: End your February with a slothThe Tico Times - February 28, 2021
Happy Slothy Sunday from Costa Rica! We hope you enjoy the rest of your weekend, and the end of February…
How can I immigrate to Costa Rica?Lic. Jorge Montero B. - February 28, 2021
Back in September 2016, when we lived in a completely different social environment, not yet affected by the global pandemic,…