Leaders from the Internal Workers Front (FIT), a coalition of seven unions from the Costa Rican Electricity Institute (ICE), are accusing members of the Telecommunications Superintendency (SUTEL) Council of…
The Costa Rican Electricity Institute (ICE) is challenging a ₡2.2 billion ($4 million) fine levied by the Telecommunications Superintendency (SUTEL) for unfair competition involving discounted offers for ICE phone service.…
The Telecommunications Superintendency (SUTEL) on Thursday slapped the Costa Rican Electricity Institute (ICE) with a ₡2.2 billion ($4 million) fine for unfair competition carried out on two separate ocassions in…
Costa Rica's Telecommunications Superintendency (SUTEL) on Thursday disclosed the results of a study that found customer satisfaction rates with mobile services in the country is 74 percent on average. Consulting firm Demoscopía…
A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…
The Constitutional Chamber of the Supreme Court, or Sala IV, on Monday evening ordered the Telecommunications Superintendency (SUTEL) to conduct a new study on current mobile market…
National Restoration Party lawmaker Fabricio Alvarado this week launched a social media campaign asking mobile phone users to post a message with the hashtag #modoavioncr (Airplane Mode…
Amid a national debate over a proposed change in mobile Internet rates, a study released this week shows that rate plans from state-owned carrier Kölbi, part of…
The Constitutional Chamber of the Supreme Court, or Sala IV, scheduled a hearing on Thursday at 9 a.m. for advocates and opponents of a proposed change in mobile Internet…
The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the…