Cielo Vista
Telecom regulator hires ad agency to promote change in mobile Internet rates
Business
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Business
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Telecom regulator hires ad agency to promote change in mobile Internet rates

L. Arias - November 13, 2015

Following an outcry by legislators and the public, Costa Rica’s Telecommunications Superintendency (SUTEL) denied Thursday that it hired an ad agency to sell Internet customers on a new…

Maintenance work may affect ICE Internet, phone services this week
Business
852 views3
Business
852 views3

Maintenance work may affect ICE Internet, phone services this week

L. Arias - March 23, 2015

Telephone and Internet customers from the state-owned Costa Rican Electricity Institute (ICE-Kölbi) might experience interruptions as the institute carries out maintenance work throughout this week. The agency alerted the public that work…

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds
Business
779 views2
Business
779 views2

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds

L. Arias - January 31, 2015

Costa Rica's Telecommunications Superintendency (SUTEL) on Thursday disclosed the results of a study that found customer satisfaction rates with mobile services in the country is 74 percent on average. Consulting firm Demoscopía…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
861 views
Business
861 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

Court orders new hearing to discuss proposed changes in mobile Internet rates
Business
674 views
Business
674 views

Court orders new hearing to discuss proposed changes in mobile Internet rates

L. Arias - October 7, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, on Monday evening ordered the Telecommunications Superintendency (SUTEL) to conduct a new study on current mobile market…

Internet users could face speed, access problems over the weekend
Business
972 views
Business
972 views

Internet users could face speed, access problems over the weekend

L. Arias - September 25, 2014

The Telecommunications Superintendency (SUTEL) announced that users of both fixed line and mobile Internet services could experience intermittent or full interruptions beginning at 10 p.m. on Friday and lasting…

Social media campaign targets problems with mobile network coverage
Business
1297 views
Business
1297 views

Social media campaign targets problems with mobile network coverage

L. Arias - September 24, 2014

National Restoration Party lawmaker Fabricio Alvarado this week launched a social media campaign asking mobile phone users to post a message with the hashtag #modoavioncr  (Airplane Mode…

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows
Business
1325 views
Business
1325 views

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows

L. Arias - September 19, 2014

Amid a national debate over a proposed change in mobile Internet rates, a study released this week shows that rate plans from state-owned carrier Kölbi, part of…

Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes
Business
662 views
Business
662 views

Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes

L. Arias - September 17, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, scheduled a hearing on Thursday at 9 a.m. for advocates and opponents of a proposed change in mobile Internet…

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates
Business
829 views
Business
829 views

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

L. Arias - June 27, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the…

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