Costa Rica Coffee Guide

U.S. company hiring bilingual staff at new Heredia call center

April 29, 2014

Florida-based The Results Companies on Wednesday opened a new customer service center in the America Free Zone in Heredia, north of the capital.

The company designs, builds and operates call centers for other businesses.

The 1,500-square-meter facility in Costa Rica will house 500 new employees.

The company’s call center in Heredia is its third in Latin America, and two already are operating in Mexico. The Results Companies has 7,500 employees in 15 locations in the United States, the Philippines and Latin America.

Job-seekers can apply for posts in customer service and other administrative jobs.

Requirements include proficiency in English, previous work experience in call centers, and computer and customer service skills, among others.

Interested applicants can visit: www.CareersAtResults.com/Heredia

According to the Costa Rican Investment Promotion Agency, last year Costa Rica drew 43 new high-tech projects, which created 7,000 jobs and attracted $583 million in foreign direct investment.

Foreign Trade Minister Anabel González  said last year that “the services sector is showing a significant evolution, increasingly offering services of greater sophistication and complexity, largely thanks to the preparation and qualification of Costa Rican human resources.”

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