Movistar

SUTEL issued a warning to all mobile carriers and granted them six months to outline a plan to improve their customer service.

Results of a recent study prompted SUTEL to propose letting market competition determine internet rates. The institution would regulate only the quality, not the cost, of telecom services.

The country's mobile phone carriers scored high in coverage and quality, but low on internet speed

A study on 4G LTE mobile networks ranks performance and coverage of Costa Rica's carriers just above average for the world.

Costa Rica’s and Real Madrid keeper Keylor Navas surprised a young Tico who flew to Madrid just to meet him.

Union leaders are seeking the dismissal of all members of the Telecommunications Superintendency Council for an alleged conflict of interest.

ICE's appeal calls the SUTEL action illegal, inconsistent and flawed due to a “lack of proof and evidence to justify the sanction.” It also argues that ICE’s promotions did not cause any of its competitors to exit the market or block entry to new competitors.

ICE was ordered to pay a ₡2.2 billion ($4 million) fine for unfair competition through a discount program aimed at attracting prepaid mobile phone users.