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COSTA RICA'S LEADING ENGLISH LANGUAGE NEWSPAPER

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Consumer's rights

New banking consumer watchdog agency to open in November

Not happy with your bank? Angry customers soon will be able to file complaints with a new Financial Services Ombudsman’s Office, which begins operating in November.

Watch out for Mother’s Day sales tricks, says Economy Ministry

Mother's Day, celebrated on Friday in Costa Rica, is one of the country's most popular – and lucrative – holidays, with some businesses offering month-long special pricing on items and services. But a study released Monday by the Economy Ministry found that more than a quarter of businesses inspected in the San José area failed to follow the rules on promotional sales.

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the agency intended to propose that mobile Internet rates be billed according to the amount of transferred data, at ₡0.0075 per-kilobyte downloaded, instead of billing for connection speed.

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