• Costa Rica Coffee Guide

Tech support company Motif closes operations in Costa Rica, laying off 90 workers

November 3, 2014

The U.S.-based company Motif last Friday announced the closure of its customer support call center in Heredia, north of the Costa Rican capital.

The news was confirmed in a press release signed by local manager Kaushal Mehta, stating, “[The closure] was due to a change in the customer base served by Motif from its Costa Rica facilities.”

The company provides technical support for e-commerce, online retail, travel and financial services.

The statement says that all employees in Costa Rica will be dismissed but will receive severance payments punctually according to the country’s labor laws.

“Our main concern is the welfare of our employees. Of 90 staff members currently working in the company, we will be able to help relocate 70 of them in other service companies operating in Costa Rica,” the statement said.

Motif opened business in the country in 2009 with an initial investment of $2.5 million and 70 employees. In 2010, the company began operating a call center and announced an expansion.

In addition to Costa Rica, the California-based company also operates in India and the Philippines.

You may be interested

Central America begins ban to protect lobster
Fishing
1699 views
Fishing
1699 views

Central America begins ban to protect lobster

AFP and The Tico Times - February 27, 2021

Countries of Central America and the Dominican Republic on Monday will begin a ban to protect the Caribbean spiny lobster…

Costa Rica authorizes AstraZeneca vaccine against Covid-19
Costa Rica
2480 views
Costa Rica
2480 views

Costa Rica authorizes AstraZeneca vaccine against Covid-19

The Tico Times - February 27, 2021

Costa Rican health authorities on Friday authorized the use of the AstraZeneca vaccine against Covid-19, based on the endorsement of…

Nearly 100 locations now offer antigen tests for travelers in Costa Rica
Costa Rica
3275 views
Costa Rica
3275 views

Nearly 100 locations now offer antigen tests for travelers in Costa Rica

Alejandro Zúñiga - February 26, 2021

Several countries, including the United States, require that returning travelers test negative for the coronavirus. More than 100 labs in…