No menu items!

COSTA RICA'S LEADING ENGLISH LANGUAGE NEWSPAPER

HomeTopicsBusinessTech support company Motif closes operations in Costa Rica, laying off 90...

Tech support company Motif closes operations in Costa Rica, laying off 90 workers

The U.S.-based company Motif last Friday announced the closure of its customer support call center in Heredia, north of the Costa Rican capital.

The news was confirmed in a press release signed by local manager Kaushal Mehta, stating, “[The closure] was due to a change in the customer base served by Motif from its Costa Rica facilities.”

The company provides technical support for e-commerce, online retail, travel and financial services.

The statement says that all employees in Costa Rica will be dismissed but will receive severance payments punctually according to the country’s labor laws.

“Our main concern is the welfare of our employees. Of 90 staff members currently working in the company, we will be able to help relocate 70 of them in other service companies operating in Costa Rica,” the statement said.

Motif opened business in the country in 2009 with an initial investment of $2.5 million and 70 employees. In 2010, the company began operating a call center and announced an expansion.

In addition to Costa Rica, the California-based company also operates in India and the Philippines.

Trending Now

El Salvador Sees Big Gains from Bitcoin Price Surge

El Salvador has gained $443 million from the rise in Bitcoin's value, a cryptocurrency the country began acquiring nearly four years ago under the...

Costa Rican Economists Raise Alarm Over U.S. Cash Transfer Tax

In 2026, the U.S. government will impose a 1% tax on cash remittances sent from the United States to Latin America. Electronic transfers will...

Costa Rica’s Olympic Hero Claudia Poll Alleges Abuse by Famed Swim Coach

Claudia Poll, Costa Rica's only Olympic gold medalist, and two other former swimmers from the country, alleged on Monday that they suffered psychological, physical,...

Costa Rica Reports Surge in Human Trafficking Cases

The General Directorate of Immigration (DGME) has reported 36 confirmed victims of human trafficking for commercial or sexual purposes in Costa Rica during the...

Canadian Tourism to Costa Rica Drops Amid Rising Crime Concerns

Canadian visits to Costa Rica have started to drop in 2025, with crime playing a big part in the shift. Data from the Costa...

Algal Bloom Detected in Costa Rica’s Gulf of Nicoya

A noticeable change in watercolor has been reported across several zones of the Gulf of Nicoya and coastal areas adjacent to the Nicoya Peninsula....
L. Arias
L. Arias
Reporter | The Tico Times |
spot_img
Costa Rica Coffee Maker Chorreador
Costa Rica Coffee Maker Chorreador
Costa Rica Travel Insurance
Costa Rica Rocking Chait
Costa Rica Travel

Latest News from Costa Rica