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COSTA RICA'S LEADING ENGLISH LANGUAGE NEWSPAPER

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consumer protection

Telecomm regulator warns mobile carriers to reduce wait times on customer service hotlines

SUTEL issued a warning to all mobile carriers and granted them six months to outline a plan to improve their customer service.

Gas stations fined for dispensing less fuel to motorists than they pay for

The Public Services Regulatory Authority (ARESEP) found a total of 22 gas stations across the country that were expending less fuel than what consumers paid for.

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