Complaints for defective purchases may be made throughout the month

January 2, 2013

The deadline to apply the warranties for defects or malfunctioning of items bought last Christmas will last until the first week of February.

Consumers have by law 30 days after an item was purchased to check its quality.

Economy Ministry (MEIC) offices will reopen January 7, and as of that date buyers have 30 days to validate the warranty of toys, appliances, technology gadgets or any other gift that may not work as expected.

All MEIC offices are closed this week and so is the Consumer Protection Office.

To file a complaint with MEIC starting next Monday, buyers must present original receipts.

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