Maintenance work may affect ICE Internet, phone services this week
Business
851 views3
Business
851 views3

Maintenance work may affect ICE Internet, phone services this week

L. Arias - March 23, 2015

Telephone and Internet customers from the state-owned Costa Rican Electricity Institute (ICE-Kölbi) might experience interruptions as the institute carries out maintenance work throughout this week. The agency alerted the public that work…

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds
Business
777 views2
Business
777 views2

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds

L. Arias - January 31, 2015

Costa Rica's Telecommunications Superintendency (SUTEL) on Thursday disclosed the results of a study that found customer satisfaction rates with mobile services in the country is 74 percent on average. Consulting firm Demoscopía…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
860 views
Business
860 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

Study shows competition good for Costa Rica’s telecom market
Science and Tech
806 views
Science and Tech
806 views

Study shows competition good for Costa Rica’s telecom market

L. Arias - February 25, 2014

More than 40 percent of cellphone users in Costa Rica own smartphones, according to a study by consulting firm Demoscopía, conducted for Costa Rica's Telecommunications Superintendency (SUTEL).…

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